End User Modelling Tools

This article examines the need for users to be enabled to program, and the tools that could be created to assist this. It also examines how UML (Unified Modeling Language) tools could be adapted to enable developers to provide an environment for users to program, and how new UML tools could be created to help users to develop software themselves.

User involvement is important in the development of software but a domain expert does not necessarily possess expertise in software development, and a software developer cannot have expertise in every domain to which software might apply. So it is important to make it possible for software to be created, using methods that are as close as possible to that which the domain expert normally uses. The proportion of domain experts in a particular domain (aerospace engineering) for example who can develop their own programs is fairly low, but the proportion that are computer literate in the everyday use of computers is much higher. If this computer literacy is harnessed to allow the domain experts to develop and share models, the productivity for software development will be increased and the proportion of misunderstandings between domain experts and developers reduced. The domain experts can then explore a problem they are trying to solve and produce code to solve it. The role of developers would then become more that of a mentor and enabler rather than someone who has to translate all the ideas of experts into code themselves. Other developers may work at providing better translation software for the experts.

In my research I examined the role of UML (Unified Modeling Language). However there are important gaps in the functionality of UML tools for user centred design. Palanque and Bastide (2003) identify these gaps "For the team of methodologists (Rumbaugh, Jacobson, Booch) that shaped the UML, User Centred Design was not a central concern." These gaps are of even greater importance when attempting to make it possible for people who are not programmers to create software. UML tools could assist software developers in creating a modelling environment suitable for domain experts to use to solve their problems. To achieve this would require a major change in UML tools to enable modelling of user interaction as the core concern. Enabling users themselves to create software using UML type tools would require development of a new type of UML tool specifically designed for ordinary users. This would be compact and simple, but provide enough capabilities to ensure users' designs are robust. This would also fill a gap left by engineering and scientific modelling tools which are powerful but do not have collaboration, communication, and ease of use as central concerns.

Palanque, P., Bastide R., 2003. UML for Interactive Systems: What is Missing INTERACT 2003 Closing the Gaps: Software Engineering and Human-Computer Interaction Zürich, Switzerland - http://www.se-hci.org/bridging/interact/p96-99.pdf.

My Research - http://www.cems.uwe.ac.uk/~phale/.

End User Programming - http://www.cems.uwe.ac.uk/amrc/seeds/EndUserProgramming.htm.

User Generated Content

This is a very useful BBC website article by Professor Michael Geist of the University of Ottawa

How to help users help themselves - http://news.bbc.co.uk/1/hi/technology/6270593.stm

A very important recommendation Professor Geist makes on actions Government can take relating to improving access to public research is this - "the introduction of open access requirements for publicly-funded research".

I agree with this point he makes.

Other content of the article is -

"Internet law professor Michael Geist describes how governments can help their citizens make the most of the web.

Time Magazine's choice late last month of "You" (by which it meant all the users generating content on the web) as the person of the year was mocked by critics as a poor choice that by-passed several notable political leaders.

Yet the choice may ultimately be viewed as the tipping point when the remarkable outbreak of internet participation that encompasses millions of bloggers, music remixers, amateur video creators, citizen journalists, wikipedians, and Flickr photographers broke into the mainstream."

Professor Geist explains "the role of government will be to support the enormous economic and cultural potential of user-generated content, while avoiding steps that might impede its growth."

How to help users help themselves - http://news.bbc.co.uk/1/hi/technology/6270593.stm 17 January 2007

BBC Technology news - Web users driving change in 2007 - http://news.bbc.co.uk/1/hi/technology/6198125.stm - Mark Ward Technology Correspondent - 1st January 2007.

'You' named Time's person of 2006 - http://news.bbc.co.uk/1/hi/technology/6187113.stm 17 December 2006

Below is a very good BBC Radio 4 program (downloadable - listen again) that explains how the new approaches to open source and web software allowing user-generated content is likely to affect business -

BBC Radio 4 - New Wave Computing - http://www.bbc.co.uk/radio4/news/inbusiness/inbusiness_20070111.shtml - Peter Day talks to some of the rising stars of the new revolution and finds out how the computer industry is changing yet again 11th January 2007.

This report makes the case for increased use of open-source software -

BBC Technology news - Open source gets European boost - http://news.bbc.co.uk/1/hi/technology/6270657.stm - The European Commission has added its voice to the debate about the use of open source software. - 17 January 2007.

http://news.bbc.co.uk/1/hi/technology/4849402.stm - BBC Podcast - 23 January 2007 - Open Source Software.

I have a web 2.0 and AJAX page at http://www.cems.uwe.ac.uk/amrc/seeds/Ajax/ajax.htm.